Return Policy

Return Policy

At Jaggerhead Custom Designs and Toys, your satisfaction is our priority. Please read our return policy below so you know exactly what to expect.

Damaged or Lost in Shipping

If your order arrives damaged or is lost in transit, we will replace it for free — no questions asked. Simply contact us as soon as possible with your order number and a photo of the damage (if applicable), and we'll get a replacement out to you right away.

Returns & Change of Mind

Not completely happy with your purchase? No problem. We accept returns within 30 days of the original purchase date. To be eligible for a return, items must be in their original condition and packaging.

How to Start a Return

  1. Contact us at [your email address] with your order number and reason for return.
  2. We'll provide you with return instructions.
  3. Once we receive and inspect the item, we'll process your refund or exchange promptly.

Questions?

If you have any questions about our return policy, don't hesitate to reach out. We're happy to help!